Frequently Asked Questions
Improved efficiency with more time spent improving your IT network
Questions & Answers
Here is a list of the most common questions we are asked. If you don't see your question, please do not hesitate to reach out to us.
We provide detailed reports at the end of each month that include information about your IT systems and what we have worked on. You will never feel as though you are blindly trusting our technicians and we will never leave you in the dark. We are always happy to answer any questions you may have.
We love to have frequent meetings with clients to inform them of what is happening in the market and of the current best practices for their business. Our goal is to make sure that your system is operating to the best of its ability.
Absolutely. We understand business owners don’t want to spend money unnecessarily and we will always work within this mindset. Our system is built to help your business be a success.
Yes. We encourage anyone on your staff to call us for support so they can work efficiently and effectively. Our team is here to help your team succeed.
Keeping your infrastructure running smoothly and up to date is all part of the Rivell service.
We are always available to chat and we make sure that there is always someone from our technical team prepared to handle any problems you may have.